I placed the call to Animal Control Experts llc, and the young lady took my information and said that she would have the area manager for Stone Mountain give me a call. Later that day I was contacted by Greg and he said that he would get the tech out to my house. He said that the charge would be $389.00 and I agreed. Upon the arrival out the tech and his looking over the house, he hands over a invoice and says it will cost $2500.00 to do the repair of the hole in the roof. I asked the gentleman to have his boss call me. Two days later Jackson calls me and I told him that I was not happy with the service, and that I wanted a resolution. He advised me that this is normal practice to go after additional charges and that he would refund my money. Then I asked him to come and get the trap off of my roof, because the squirrels are inside the house not outside. 1. They should go over the invoice in front of the customer instead of filling it out in the truck. 2. They should trap on the inside so that they make contact with the customer instead of ringing the doorbell and leaving a slip of paper. 3. The repair work should be done by a lic. roofing company. 4. Tell the customer up front that the trapping will be $389.00 and if the roof needs repair there will be additional charges. 5. STOP the UP-SELLING!
This complaint and/or review was posted on HolySmoke.org on 08:15 am, September 21, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/animal-control-experts/.
The reviews & complaints posted about Animal Control Experts was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Animal Control Experts as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.