Anthem Blue Cross and Blue Shield – Staples Mill Road Richmond, VA. On July 20, Anthem debited $641 out of my checking account without my knowledge or permission. On Monday morning, I called Anthem. Customer service transferred me to Ms. Vera Moyer . I gave her my personal ID number to look up the transaction. She said that Anthem had not taken money from my account, other than cashing the check that I send them each month. Ms. Moyer said she would look into it and call me back no later than Tuesday. She never called. I’ve called her several times. I have yet to get a call back from her. On Thursday, I received a phone call from Michelle in member services. She assured me that the matter would be taken care of . I called her on Friday to make sure that she had received the information from my bank that I had faxed her. She said she had. The $641 was transferred back into my checking account. I was told by Michelle that the overdraft fees and transfer charges would be returned as well. She said that Ms. Moyer was responsible for cutting the check and that it would be mailed overnight, arriving by no later than today (Tuesday July 31). I, nor the bank has received anything. I have also never received an explanation (verbal or written) as to how and why this transaction occurred. Supposedly a Ms. Sweitzer will send me a written explanation in 10-14 days. I ask for it in writing. Ten to fourteen additional days is a little ridiculous. This has been going on for 11 days now without resolution. Everyone seems to be passing the buck! I feel I have been treated very poorly.
Consumer Reviews and Complaints
WRITE A REVIEWRate and Write a Review on Anthem Blue Cross Blue Shield
Ecco Outlet Ottawa Online
I bought a pair of ecco shoes worth 83.93 US$ from a website called www.globalberita.com which apeared at first to be an US or Canada (
EasyJet Airline Company
Previous Review Next Review
CixxFive Concepts
Hiring CixxFive Concepts in Richardson TX was the worst thing I could have done for my small business. I trusted them when they said they
Any Hour Services
There was a plumbing leak in crawl space of home. Called Any Hour Electric-Plumbing-Heating-Air. The company reported they do not charge
Circe Angelica Dunwoody
Are you having some concerns with your marriage or relationship? If your answer is yes, you might feel the need to discuss your
AllReaders.net
Warning to Real Estate and Investment communities. Felony Convicted convict Michael Creel AKA Mike Creel and Publisher of allreaders.net |
Independent Services Group
This lot have just rebranded themselves. Independent Servicing Ltd call you up mentioning Dyson. They don’t actually claim to be
Tara Riggs
“When love doesn‚Äôt work, we hurt.‚Äù- Dr. Sue Johnson. When our most important relationships fail, everything else seems to fall
This complaint and/or review was posted on HolySmoke.org on 19:07 pm, March 07, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/anthem-blue-cross-blue-shield/.
The reviews & complaints posted about Anthem Blue Cross Blue Shield was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Anthem Blue Cross Blue Shield as per Section 230 of the Communications Decency Act.
Anthem Blue Cross Blue Shield Reviews & Complaints
Called today Sept 27 for our patients. S/w Herlyn (I am not sure if this is her name and from Phils). I told her the automated or IVR was able to pull up the patient before I was transferred to her. She said there is no dental coverage found. Yur representatives have poor manners and dont have sympathy on callers. Not only this agent. Everytime I call Anthem its dreading and I dont like calling your customer service hotline. They cant even tell me why the automated was able to get the member”s family plan. Pt. Reynoso, Ivan.
Anthem Blue Cross Blue Shield Reviews & Complaints
Customer service always points the finger to fssa (county office and vice versa). I have plenty of outstanding medicals because of this which falls on my credit and me with plenty of medical bills I have to pay back.. The medical insurance representive do not know there job! Why should I be responbility for services I didnt know the insurances wasnt gona pay. If the doctors charge something and insurances doesnt pay the patient should know right away not when they get a bill in the mail. The insurances only takes information straight from the fssa which fssa made a mistake and now I have to wait for changes to update. The contracts between doctors and health insurances is never up to date there goes more medical bills for me. Which I have accumalate medical bills that could of been prevented. Customer service always rush you off the phone, never has answers to my questions, never fix a problem, and everytime I call medical insurance I am always on the phone getting transfer all over every dept., or system is down and what do you know its been 2hrs on the phone with healthy indiana and nothing got solved!! Customer service are not compassionate, or educated on there job duties. Please contact me directly for further inforamation or questions I have plenty of doctors bills. And conitnue to get stress out when I have to call medical insurance Sarah [protected]@yahoo.com [protected].
Anthem Blue Cross Blue Shield Reviews & Complaints
Deceptive Trade Practices and Fraud: Anthem Blue Cross and Blue Shield, Los Angeles, CA Earlier in the year I saw 2 doctors that pre-certified my insurnace overage. 2 months ago I recieved EOB”s stating they would not pay based on the information they had re: other coverage. 1 month ago I received a survey re other coverage that I used to state there is none and mailed back at my expense. This week I received a EOB stating that they are denying payment for failure to provide requested information on other coverage, and that I would have to appeal for further consideration under ERISA. They have always and still collect my premiums. Anthem Blue Cross and Blue Shield PO Box 54159 Los Angeles, CA [protected]
Anthem Blue Cross Blue Shield Reviews & Complaints
Deceptive Trade Practices and Fraud: Anthem Blue Cross and Blue Shield, Los Angeles, CA Earlier in the year I saw 2 doctors that pre-certified my insurnace overage. 2 months ago I recieved EOB’s stating they would not pay based on the information they had re: other coverage. 1 month ago I received a survey re other coverage that I used to state there is none and mailed back at my expense. This week I received a EOB stating that they are denying payment for failure to provide requested information on other coverage, and that I would have to appeal for further consideration under ERISA have and still collect my premiums.
Anthem Blue Cross Blue Shield Reviews & Complaints
Folks, if you think you”re covered in case of an emergency by your health insurance plan, THINK AGAIN. I suggest you read the fine print in your policy terms — that is, if you can find the fine print. I thought I was covered until about 6 weeks ago when I suffered a pulp amputation in my right thumb. I spent a day at the emergency center having surgery performed on my thumb to re-attach the pad. Although badly disabled after the surgery, I was relieved that at least I had insurance. WRONG. They denied almost every single claim submitted to them by the various providers that worked on me. Even when treated by their so called “Participating Providers, ” they only pay what they consider a “usual and customary” amount for that service. I ended up having to pay for the entire bill minus $135. The bill runs into the thousands. What”s my complaint. Buried in their website, which of course is full of beautiful smiling people and is oh so user friendly, this “usual and customary” amount information is almost impossible to find. Nobody at their own customer service center could find it!!! Don”t waste your precious dollars with this immoral company. Their health insurance is a fraud and a scam. I can only imagine the pain and desperation caused by this company to people who have a much more serious illness.
Anthem Blue Cross Blue Shield Reviews & Complaints
I called to inquire why a recent prescription was not covered. I spent 35 minutes on the first call without an answer. Two days later, I spent 65 minutes on the phone with them, no answer. Today, I received two voicemails, one from “Michael” and another from “Lauren”. They both said they had answers for me and to call them at [protected] and [protected], respectively. Both of those phone numbers are disconnected. I called the main line and they were unable and unwilling to connect me to those extensions or people, and said they were unwilling to hear my claim again since it’s obviously being taken care of. A response to another post indicated asking for the “Executive Inquiry Group” is a worthwhile attempt to get answers to questions that you’d otherwise expect to be answered. Will try that next. Meanwhile, who is paying my bill for 1.9 hours of phone time??
Anthem Blue Cross Blue Shield Reviews & Complaints
I have been in Indiana for exactly 1 yr today. I had an injury and needed the assistance of my children during this horrible trauma to my left shoulder down to me fingertips. I have seen 5 What you call Doctors here, and 3, what you call Emergency rooms. Receiving un needed services, and not the one test, MRI on me left upper extremity. I ly in bed now, 100#, unable to drive anywhere, barely able to get out of bed. I am only 64 yo female. Why are your Drs killing me, I cannot eat, pain so severe I cannot sleep, I cannot believe my life has to end due to you. We only want your money attitude and will not give me the 1 test that would tell a real dr..(obviously not any in this area). What I need. Is it you killing me or is it the horrible lack of care in this horrible dirty, nasty state of yours.??? Or is it I”m a women, a senior, an RN, a women a little darker than you. Thank you for killing me Anthem of Indiana. When I lived in Florida, Dr John Moor, did not blink an eye, to do the appropriate test, an MRI, you would have saved me and you a LOT of MONEY, but let”s let the old lady pay for 5 drs and 3 ERs ordering unneeded test, when all I needed was 1 mri on my left arm and shoulder. I definitely moving the hell out of your dirty, stupid, drug infested state ASAP…lololol insurance joke, picture of me 1 yr ago before incident, , , , second one is 1 yr without medical care from Indiana anthem blue…
Anthem Blue Cross Blue Shield Reviews & Complaints
I have yet to have a medical claim paid since signing on with Anthem Blue Cross PPO January 2009. Despite my providing releases of information for PCP both in Glendale and in New Mexico, sending a letter explaining my visits to a local PCP, Anthem tells me they cannot pay claims until they get more comprehensive records from previous doctors. My previous PCP in NM has moved so no records will be forthcoming there. I don”t remember signing any documents stating that I am responsible for hunting down and somehow ensuring my doctor of a year ago sends tx information. What legal recourse do I have?
Anthem Blue Cross Blue Shield Reviews & Complaints
I lost my job because I was 5 months pregnant and the company had to make cut backs. When my state continuation ran out through Anthem. I went to by an individual package from Anthem so that I was sure I’d have the same policy. I was told the maternity addition wouldn’t start for 3 months. Even talked about the fact that it should be okay cause you don’t really go to the doctor for 2 months so I’d only have a month to worry about. Three days after I paid the premium and 5 days before my policy was to start, I found out it doesn’t start of 9 months. Now no one will call me back and I just want to cancel the “maturnity” portion of the policy. Guess thats like admitting guilt huh?
Anthem Blue Cross Blue Shield Reviews & Complaints
I spent 28 dedicated years of my life as a Blue Cross employee in Kentucky. When Wellpoint (California”s plan) merged with our company, older employees, with long unblemished careers, started being fired for “lack of performance.” It was no accident that the people who were doing the “firing” were out of state managers. I called Wellpoint out by emailing the CEO and questioning the company”s integrity. Six weeks later I was fired. Within a week I sued for age discrimination and retaliation. Almost 5 years in now, they have stalled in every way possible. How dare a gal from Kentucky pick a fight with the “Giant”! Their time is running out.