Hi Sir, I would like to bring to your attention, today 10th July 2017 morning at 9.50 AM went to Apex bank being branch N. AC-17, 1st Main Adichunchanagiri complex Vijayanagar bangalore 560040IFSC code of the branch is KSCB0001017. Went to branch my gold loan, the current branch manager who is occupied chair a beloved person behaved with me roughly and talking to me singularly while getting the gold released. He do not have any inclination to serve customer. He behaved like rowdy and threatened me to vacate the premises. I do not know this person name, but he was the one who gave me the gold after all documentation. He warned and told his staff kindly close al my account. I am interested to close as well. Beloved bank, he unfit to sit in that chair and kindly make note and issue a warning against his misbehavior towards the customer. Hope you take the considered decision to minimse his behavior towards customer. I am deeply upset for the foul language he has used against me. regards Shan
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