All in all arbonne has great products. Buuuut they are so expensive and always adding on extra fees. The last time i made an order they messed it up so gave me a customer service voucher worth $32. 50. You can only use it on items $32. 50 and less (So if you want to use it on another more expensive product and pay the difference you can’t) . And if you don’t use all the voucher it doesn’t go towards taxes or shipping. So my “free” voucher costs me $18 to ship my product. $18 isn’t that much but if something is free stop adding extra taxes!! I’ve spent a ton of money with arbonne and am sick of the crappy customer service. They take your money and then they’re good. They get all these people amped about easy way to make money and they are just fooling people. I once tried to cancel an order (And did so within the hour) and said there was nothing they could do. I ordered that with the speedy delivery option and my roommate ordered something with normal delivery time. With the order they wouldn’t let me cancel that i paid extra for fast delivery came 3 days after my roommate’s order with normal delivery made the same day. . . Garbage. Done with the company. Treat your loyal customers better or don’t plan to be around too long.
Customers reviews and complaints
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Arbonne International Reviews & Complaints
Arbonne has a $15/year fee to continue to be a “sales consultant.” I have been one since November 2004, using the product primarily for my own use. I would usually pay the fee around the time it is due, or since I don’t often place orders (I wait until I have a larger order), I pay it with the order nearest to the time it is due. This year, at the time I usually place an order, I needed to take an emergency trip to China (my daughter was in critical condition in a hospital – unconscious, on dialysis at times). I was called to bring her back to the United States for medical care. When I tried to place an order LESS THAN ONE MONTH after the renewwal fee was due, I was informed that I would have to re-enroll as a consultant, paying exorbitant up-front fees!!! This company has no compassion! No dedication to its employees!! It’s only concern is money – even during these difficult economic times it does not care!!! My family and all of my contacts and my friends will now be leaving Arbonne and they will be losing business for WHAT – being TOO CHEAP & TOO INFLEXIBLE over a $15 fee! Not good business sense to me!
Arbonne International Reviews & Complaints
Arbonne International is a cosmetics company based in Irvine California. Their main product line contains more than 300 products, such as skin care products, anti-aging therapy, hair care products and weight loss supplements, all supposedly formulated with100% natural herbal and botanical products. Would-be Arbonne salesmen and women purchase starter kits from distributors for between $29 to $65, relatively small amounts of money compared to most of the major MLM companies. Many people are convinced there is an Arbonne scam, but the fact is that like most Multi Level Marketing businesses, its business practices are completely legal, though arguably ethically questionable. There are those who have made money participating in the program as well as those who found that the profits, if any, that they made did not match the expectations fostered by the company. The claims Arbonne International makes about their beauty and weight-loss products have not been verified.
Arbonne International Reviews & Complaints
Arbonne is ripping you off on sales tax because they are charging for the full price before the ” supposed” discount and not on actual dollar amount which they remit payment on. They are also collecting way too much on their shipping charges . Shipping doesn”t cost that much, therefore its going in someone”s pocket. In addition to that the consultant pitch for $79.00 is a scam.
Arbonne International Reviews & Complaints
bought product didnot work for remove age spots on hands . Only gave you less than two months to try now won”t return money..Are they that hard up for money and not customers. I told friends about this now they will not buy product for fear this will happen to them Just lost alot of paying customers. 454dayss or less by the time you get product is not enough. time for a person to see if it works Product is not cheap.Cost me 52 dollars pllus tax very disatisfied. Have fun on my money if you need it more than me.
Arbonne International Reviews & Complaints
Date of the incident was january 23rd, and the product (eye cream) created a huge allergic reaction, my eyes swelled up like balloons, and the under eye skin was bright red, scaly, peeling, and had a leathery texture.. This lasted about a month and during this time all of my acquaintances and clients thought I was dying, I looked so terribly sick, and literally nothing helped it. No natural products like coconut oil, or aloe vera, or anything. It has since been perpetually reacting to literally everything I put on it so I can no longer wear makeup and prior to this arbonne product exposure and chemical burn/allergic reaction, my skin was never sensitive to anything. Anyhow, my skin still reacts to everything now, five months later and I must use corticosteroid creams to manage the contact itching, burning, redness and puffiness… Which is horrible because you can not use steroid creams on the most delicate skin on your entire body without destroying it… Which means that not only did the reaction and the scarring it created age me by about ten years within a few weeks, but on top of that, the steroid cream I must now use on a regular basis to manage it, is also aging me prematurely. So I look forty now all of the sudden and i’m only thirty. Because of this theft of my youth and the fact that the company has known about these reactions for a decade and yet refuses to investigate why the product destroys so many womens faces, nor give warnings on the bottles, I would like to start a class action lawsuit against them and am collecting people who want to join. If a quick google search is any indication, you all have had similar experiences. Its a terrible product line. And they must take it off the shelves or at the very least pay for how much they’ve destroyed my face and thus my life. I’m in the holistic health industry so I can’t look deathly ill or prematurely aged if I want to sell my services. Yet that is what they did to me. Please email me at conscious touch 88 @gmail.com if interested in joining. There are no spaces in the email, however they would hide the email address if I didn’t space it out.
Arbonne International Reviews & Complaints
I have a question if anyone can answer it. I tried a hand lotion from Arbonne and was told that it was “all natural.” However, after I tried it my hands broke out in a rash. The lady said that was wierd since it was “all natural”. Here is my theory, if it is “all natural” wouldn”t it have some ingredients from plants, etc. that someone could be allergic too? I have not tried Arbonne since because I was afraid of the reaction to it. I have no complaints against it, but if someone could tell me if anyone else has had similar reactions to this product let me know.
Arbonne International Reviews & Complaints
I have been a consultant since approx 2006 and have been grandfathered in at the 35% level. I received an email approx. 6 weeks ago stating I needed to renew to keep my grandfathered 35% status. I went in to the website and saw no banner or prompt that my renewal was due. Nothing came up saying it was due. I attempted to go in anyhow to multiple places to renew, putting in my credit card number several times. It just didn”t seem to be going through like it usually had in the past and nothing was reflected with my credit card statement. I then called customer service over my lunch hour the next day and spoke to a gentleman who checked and said I was up to date and no further action was needed on my part. I asked him multiple times, and each time he gave me the same answer that everything was fine and up-to-date. I reminded him about the email that I had received and he informed me that is a random email that goes out to all consultants regardless if they”re up-to-date or not. He told me to disregard the email. I tried to verify over and over informing him that I did not want to lose my status and he assured me everything was fine and up-to-date. So I hung up and did not pursue any further action. The end of last week, I received an email stating that I needed to renew my preferred client status to keep my 20% discount and update my credit card information.Why am I at a preferred client status and only a 20% discount????? So for a second time, today I took my lunch break and made a phone call to Arbonne customer service. This time I spoke to a woman who was very helpful, was able to see the phone call that I had made in December and stated that the notes regarding that phone call verified my story. However, she said she was unable to do anything for me, she could not reinstate my 35% grandfathered in status. She gave me the name and email address of Ann Wandishin and told me that she would be the one to contact to be able to reinstate my 35% grandfathered-in status. I sent her an email and heard NOTHING back from her. So today I tried to get in to my account to update information and at least get my 20% discount until this mess can be straightened out. I cannot get in, cannot reset my password, cannot update my credit card information…NOTHING! It continually says nothing is valid. What the heck is going on??????? I have been with Arbonne for over 10 years and this is how I am treated. I was lied to by the initial Arbonne rep and then ignored by my upline. I am someone who has always paid renewals in a timely manner, used Arbonne product for over a decade…and am being completely ignored. If mu business is not wanted, the decent thing to do would be to be upfront and honest instead of this run around I have been getting.
Arbonne International Reviews & Complaints
I have been using arbonne “re9” face products for five years. Recently, I they did away with the old and now have the “revised” re9 product. I do not like the way it makes my skin feel. I am not sure what they did to make it supposedly better, but wish they would change it back. The other thing that upsets me is there is no way of knowing when you are running low a product because you cannot see through the “new” type of bottles that they package them in, even when you hold it up to the light!!!
Arbonne International Reviews & Complaints
I have been using Arbonne products for 13 years. I was introduced to Arbonne by my daughter who previously used Arbonne products. Her complexion was gorgeous. I was hooked on Arbonne UNTIL they changed the ingredients in their RE9 Restorative Day Creme. I always made sure I was fully stocked with the day creme because (besides the facial lift) I considered it the most important of morning ritual of washing my face and doing my Arbonne products (6 of them). Then the bottom fell out when Arbonne changed the formula for the facial restorative RE9 creme. Tiny white crystals invaded my face after the application of this product. It took me $100 to finally come to terms with the fact that the ingredients have changed for the WORSE. I still use Arbonne facial wash, Arbonne Toner, Arbonne Facial Lift, Arbonne Night Creme…It”s costly, but it”s worth it. No more RE9 Restorative Creme. Arbonne…all of the executives who decided to change the ingredients in the restorative creme have made a really big mistake.
Arbonne International Reviews & Complaints
I just went to my first (and last) Arbonne get-together. What a waste of my time! A friend is being suckered into selling this overpriced line by a rep who made dishonest claims. She actually said that all the products were MADE in Switzerland. They are supposedly “formulated there…) The rep went so far as to have us imagine the Alps, and said even the water in the formula was from the Alps in Switzerlad and that all the organic plants used were grown there, and were better because the air there is not polluted. She repeatedly said,”We only use pure and natural vegan ingredients.” Since all of her claims were untrue, I have to guess that she is either dishonest, gullible, or plain *. I checked things out and found that through cleverly worded marketing ads, one might assume part of her claims were true. For some reason, they claim all their products are”Swiss Formulated”and mean nothing more than the formulas for these toxic products were invented in Switzerland. They are not imported, so the meaning of”formulated”is debatable and misleading. Saying all their natural products are pure, means absolutely nothing! One look at the crazy-long ingredient list tells you most are NOT natural, so their purity is moot. The precense of several known carcinigens is enough for me to never consider investing in their products. Even if they vigorously explain that they are trying to eliminate any toxic ingredients and find healthy replacements. For me, that is unacceptable. Also, their”direct”marketing certainly does NOT save the consumer any money. Their comparison to outrageous”premium brands” is silly! And yet apparently women fall for it. Sad.
Arbonne International Reviews & Complaints
I ordere ABC spf 30+. Both time i used it my kids wernt outside for more then an hour and fried! I have never had a problem with neutrogena, and i am definatly switching back to it. I cant believe I fell for this product. I tried contacting them twice and both times my complaint was left unanswered. You think with all the networking site they woulf have atleast contacted me back. but nope. got nothing. I Will never ever order or reccomend Arbonne to anyone, Espically the Arbonne Baby Care Products! oh, and i also would never even consider selling the crap!
Arbonne International Reviews & Complaints
I purchased a new it’s a long story mascara late last year & have just started to used it . It’s one of my favourite products. I noticed a small crack in the plastic & now the casing has snapped completely at the top. It is now ruined & unusable. It was clearly damaged to begin with. I am very unhappy as it’s not a cheap product & one of my favourite items. I would like a replacement.
Arbonne International Reviews & Complaints
I purchased the Arbonne Clear and Clean Advantage kit from my sister-in-law, who is an Arbonne Consultant, after she claimed that those products worked on her in less than 12 hours. She also bragged about the success of this muti-million company and how it transforms the lives of many individual distributors. To satisfy my curiousity, I even went out with her to one of her Arbonne meetings and I was introduced to her Regional Vice President that drives a company Mercedes Benz.. I’ve learned from their presentation that the success of this business primarily depends on how many people you’ll recruit to become consultants. Moving on, I decided to try those products first on my stubborn acne before I sign up as a consultant. Here’s my experience: Week one – Little to no changes Week two – Saw more pimples than ever before and I developed cystic acne Week three – (Thought it might have just been an initial breakout cyle so I gave it another try and only used it once a day) The result? One hundred times worse!!! I could not even cover it with make up anymore that everybody could help but notice the dramatic change on my face… Very bad To my frustration, I called up my sister-in-law and told her my experience. She admitted that she had the same reaction and had to stop using them for a while. Instead, she used toothpaste and mouthwash to undo the damage. That’s when I decided to return all the products and I had to pay the shipping which was $15. I told my sister-in-law that I would never sign up as a consultant and she called me a ‘loser’. With my horrendous experience with those products and the people working for Arbonne, I say no thank you. I may not become a millionaire in my 9-5 desk job but at least I have dignity. I don’t make false claims just to fool people to buy into purchasing their products. I’d rather stand up for my morals and work ethics at this point.
Arbonne International Reviews & Complaints
I received the Arbonne detox lotion as a gift recently. I put it on my arms before I went to bed. I woke up the next morning with red/itching/burning/swollen/ &extremely dry skin on my face and arms. It has been 6 days since initial application, I discontinued use immediately. The rash has not changed, in fact it seems to get worse every day. I am an Esthetician and Take very good care of my skin. I have never had sensitive skin, nor am I allergic to anything I know of. I am beside myself at the reaction my body had to this product. I am also leaving for Mexico in a week and After reading reviews, I have a feeling this won’t be going away prior to my trip. I have avoided Arbonne use for over a decade (I don’t believe in Promoting pyramid schemes, and I especially Don’t promote “consultants” that are not licensed in skin care) with that said, it was a gift and against my best judgement I gave it a try. Lesson learned I suppose. Never again
Arbonne International Reviews & Complaints
I used the Arbonne Celluar Renewal Masque for the first and last time yesterday! The box states “slight transient tingling or redness may be experienced and is normal for a masque this type”. Applied the product as instructed, left on less then 7 mins, and it wasn’t just redness I experienced! It burned my face, and was extremely red. My face has been red for over 24 hrs, and is painfull, as well. The box doesn’t stated why there would be redness, and how long it could last. Also, doesn’t state that it may cause burning. I do not have sensitive skin, which is why I tried this product in the first place. There needs to be more warnings on this product. Use with extreme caution.
Arbonne International Reviews & Complaints
I used the lotions and potions from the Re9 advanced range and after two days my face has a burning sensitive rash over it and spots that look like burns. I have put sudo cream on my face and it”s really helped. Trying to look for the ingredients for these products is near impossible. A night cream in the box has the ingredients on the back but the rest of the creams i had were without packaging. The problem is that Arbonne claim go be all natural products but their not and that needs to be stated. If my face was any worse and there was potential scarring this wouldn”t be left i would take it further. You need to change the packaging so every item has the ingredients listed on it. If my consultant took them out of their boxes then this needs to be addressed by the company.