I have live in over 20 places in my 32 years of life and I just have to say this complex and management team – Resource Residential is BY FAR (Like a mile) the worst place I have ever lived for more reason than one.1.) They are Extremely over priced for the quality of buildings almost 100 years old.2.) There is a bug infestation like I have NEVER seen before (BED BUGS ROACHES ETC), one day I had to kill 8 wasps inside my house and I was on the 3rd floor !3.) They have Rabbits and Rats chewing on the wires on your vehicle while it “Safely” rests in the over charged carport.4.) SUE TRAN the property manager Lies and tells you want you want to hear just to get you stuck in the lease and then tough cookies, my neighbors couldn’t stop talking about how she duped them5.) God forbid if it snows … Lets just say I would recommend you download UBER because they do not plow for anything. No joke there has been numerous occasions I had to leave my vehicle and call for and UBER to get to work. (Not to mention get some boots they do not shovel the side walk either)6.) The rent prices do not reflect that they have utilities in addition wich I swear is based on the average system of ALL their units so they don’t have to electricity for the empty ones my bill was like 170 a month and I worked 60 hrs a week, lol (Not to mention water …sewer, and Gas.7.)They do not fix anything and when they do they will only do it at their convenience when you are @ work M-F 8-5 So you have to allow a stranger in your house for extended periods. (No privacy) 8.) If you voice concerns regarding anything they go unheard and quickly dismissed (Sue Tran)9.) I never paid late left the place as i got it other than forgetting a blanket and a vacuum which is easily removable and they stole more than 46% of my security due to “Clean up and Keys”10.) There is SOOO many more reasons but I am running out of room so I saved the best for last …… DO NOT EXPECT MUCH BACK FROM YOUR SECURITY because they will try to steal most of it, They charges me $100 for 2 keys they say I never turned in, I am sorry but I have bever had a complex give me 2 mail keys shady as HELL(SUE TRAN) which I never received from DAY 1 over 400 for cleaning when I left the place pretty much spotless. ( believe they alter the contracts)End result SAVE YOURSELF THE TROUBLE THESE GUYS ARE CROOKS ESPECIALLY…………………… SUE TRAN (MGR)PS. I gave SUE TRAN notice of these concerns and she denied any assistance what so ever, none the less I strongly recommend looking elsewhere,, best of luck.
This complaint and/or review was posted on HolySmoke.org on 02:52 am, September 06, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/arcadia-apartments/.
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