The furnace went out in January. $100 service call. The added charge was $130 for a $30 part. If you refuse this type of extortion, they drive away leaving the furnace out. I wrote them a good check and wrote on the check ” $100 refund expected ” In the yellow pages, they ad ‘ Satisfaction Guaranteed ” This company did NOTHING to satisfy, and told me ‘ See you in court ‘ Their court records in MD show an entire page of lawsuits and traffic offenses. So they must like going to court. So that option remains open. Arctic paid ~ $14 for gas for the 25 mile trip. And they paid their help ~ $25 for the 2 hrs it took their guy to 1] drive here and back 2] install the 2 wire ignitor. The service call alone netted them a 100 -25 -14 = $61 profit. An added $100 profit on a $30 part is: unjust enrichment
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This complaint and/or review was posted on HolySmoke.org on 19:52 pm, October 17, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/arctic-heating-air-conditioning-review/.
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