Assured Comfort and Heating

Assured Comfort and Heating Review

Reviews: 1


Total views: 4037

Published: 19 September 2019

Posted by: Anonymously

Stay away from this crooked company. Beware, I called this company to my home to replace my zoning board as was advised by another company. Their tech came out and told me my zoning board was good , it was wired incorrectly, assured comfort and heating claimed they rewire the zoning board and everything was operating to specification. Two days later I had no heat, another tech came out, said battery was bad in the thermostat, { their own tech had place those battery in the thermostat}, two days later I had non stop heat, my thermostats were off but my heat kept running. At this time the tech had the nerve to say, he thinks the Zoning board is bad. Assured Comfort price me $750.00 in addition to the $312.00 I had already paid to replace the zoning board. I got two other estimates and ask assured comfort if they could match the lowest estimate I would allow them to come back and make good on a job they incorrectly diagnosed. They refuse and when I try to get a refund through my credit card company they had the nerve to write on to the receipt that they did advise me that the board was bad on all three occasions they came out. This company failed to realized that I have a copy of the original receipt and no where on the receipt did they note that they had advise me that a part was needed. Their notes on the receipt stated they wired the zoning board properly and verified proper operation of thermostat and zoning board and everything operating to specs at this time. So assured comfort and heating, if you advised a customer that they need to replace a part, why would you note and charge, that the said part is wired properly and operating properly? This is a switch and bait company, please be aware of them.

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