In 2012 I bought a Groupon for a one week stay in a resort for $499. I was able to redeem it and was pleased overall. The selection was somewhat limited, but the value was there. In December, 2012, I recieved an email from (email address removed by HolySmoke.org admin) (Charles A Thompson) doing business as ResortStayVouchers offering to sell 1 voucher for $499, 3 vouchers for $999, or 5 vouchers for $1499. Upgrade options were listed with additional fees, but the advertising promised decent options for the cost of the voucher would be available. I bought the 3 voucher package for $999 and was able to reserve the first stay as promised using the voucher, no added fee. This was booked for May, 2013. Later that year when I attempted to reserve the second voucher, I found every stay now required an upgrade fee. I ended up reserving a stay in August, 2014 and paid a $350 upgrade fee for that stay. That stay also went as promised (with a $350 fee I didn’t expect when I bought the package, since the same resort had been offered without upgrade fees at the time I purchased the package). Then ResortStayVouchers dropped completely off the radar. After emailing several people/addresses, Charles Thompson responded first from Travel Deal Aggregators, then from ASuiteWeek. After giving me the runaround about my vouchers, and after a few months he finally gave me access to ASuiteWeek to redeem my final voucher. Now through ASuiteWeek, the fees are higher than rental costs for the resort directly. My third voucher has no value. I was scammed by Charles Thompson and his various companies: ResortStayVouchers, ResortStayMarking, Travel Deal Aggregators, and ASuiteWeek. Avoid Charles A Thompson and his companies!
This complaint and/or review was posted on HolySmoke.org on 09:20 am, January 28, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/asuiteweek-review/.
The reviews & complaints posted about ASuiteWeek was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about ASuiteWeek as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.