I contacted Lynn Adams (or Donny as the emails were signed) The Houston Dog Whisperer on 9/23/2016 for help with my dog. The initial contact was great and i was really excited for her help after my friend HIGHLY recommended her, though said she was a bit intense and slightly “manhandled” his dogs. We had scheduled our “consultation” for 10am on 10/5/2016. | I am a criminal defense paralegal, and on the morning of 10/5, my office got called into Trial on a Capital Murder case that we weren’t expecting to head to trial on for several more weeks. I IMMEDIATELY contacted Lynn/Donny at the email i had been using to contact them as I did not have immediate access to a contact number to call while we (my office and staff) were in urgent trial prep mode. This was at 730am when i learned i wouldnt be able to make the 10am meeting. | At 10am, i get a missed call and visual voicemail from an Austin phone number saying that they were here and wanting to know where to go to meet us. | I called back moments later and explained what was going on, and explained that i had emailed over 3 hours prior saying i wouldnt be able to meet and asking to reschedule. | Lynn/Donny became extremely rude and unprofessional saying she doesnt drive 6 hours for nothing, that its Bulls*** that i wasted her time she was going to send me a bill not having the decency to call and tell her to not drive since she “left austin at 5am to make our 10am meeting.” | (ONE- it takes 2.5hours to make that drive ANY route you take way, ive made the trip countless times. and TWO, her website, phone number, card, and email all alluded to HOUSTON, not austin and i would have never used her services in the first place if i knew she wasnt local.)
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