After calling on the morning of the pickup to confirm they would be there in the afternoon to pickup my things for a Sydney to QLD removal. I was told they would call me one hour before arrival and confirmed that they would be there in the afternoon. I waited all day for a phone call until 8pm that night and then tried calling and emailing them with no reply. The following day I spent most of the day again waiting for a phone call and trying to contact them. I eventually gave up and hired a truck and moved everything myself because I was unable to organise another removalist in the required time frame. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!
This complaint and/or review was posted on HolySmoke.org on 09:59 am, December 14, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/auswide-vanlines/.
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