Purchased a New Buick in December 2017. Experienced multiple obvious lies in finance with Derrick Haywood. He lied about the warranty the new Buick came with so he had a better chance to try to sell us an extended warranty. We were told that a new purchaser could only get the $1,000 discount, advertised on their website, for using their lender and using the lenders financing for 6 months. | Fact: There is no prepayment penalty. We refinance within 2 months without a prepayment penalty. Tip: If you are crazy enough to buy a vehicle at Auto Farm after reading this simply let them write up a loan agreement, save the $1,000 and cash it out when the loan is funded! The vehicle had various scratches and Derrick Haywood acknowledged them, gave us a we owe to return with vehicle and have the damage repaired. We returned with vehicle, in a timely manner, to repair scratches. Dealership ravaged and ruined our new vehicle. They ran some kind of power tool on both doors of our new car. | Steve Green, dealership manager called and told me that I could bring the vehicle to Ken Garffs body shop that was across the street from Auto Farm to have it repaired. Ken Garffs body shop said that the entire side of vehicle would have to be repainted and wrote up an estimate for a $2,000+ repair. When I sent the estimate to Steve Green he said that he would not pay that to have the damage repaired…another lie! I even contacted one of the owners? of the dealership at AutoFarm Ford in Price, Utah. I told him what happened to our new Buick Encore. He said “I will get back to you” and never did. Another lie! Buyer/prospective purchaser beware of this dealership!
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