AutoRama, INC.

AutoRama, INC.

Reviews: 1

1 RATING
(1)

Total views: 2148

Published: 07 February 2021

Posted by: Anonymous

Reader beware: This review is about to get extremely detailed.. If you don’t feel like reading on, here are some highlights: False advertising of a vehicle in “Like New” condition, failure to make (numerous) repairs through their personal mechanic, dishonesty about said repairs, lying about covering costs, skirting of responsibility, lots of anger, and frustration. | **Update: They are currently trying to have my profile removed from Facebook because I left an honest review on their page** | Initially, I was not going to leave a chronological review for this establishment. Upon receiving the dishonest response message, I feel as though I am obligated to do so now. | In March of 2015 I sold my Volvo, and needed to find a vehicle fairly quickly. Not wanting a Swedish car anymore, I decided that a Subaru fit my needs exactly. I spent a few weeks shopping at used car dealers in the area, until I finally resorted to Craigslist. I saw Autorama’s posting for a “Like New” 2006 Subaru Forester with “Low Miles.” I jumped at this ad, and went to test drive the car at Autorama. | The test drive went well, and I really liked the car, everything except this loud whistle that occurred every time I accelerated to about 3000 RPMs. We went back to the lot for further inspection. After chatting about the possibilities, we noticed that the car was leaking oil underneath the head gasket. This is a common problem with ‘06 Subaru models, and Brian said that he would take care of the issue. Brian replaced the timing belt, water pump, head gasket, and the cam & crankshaft seals, as well as put new tires on it. They also replaced the VALVE COVER GASKET. Great, I thought! I asked to bring the car to my mechanic for a pre-purchase inspection in order to see if there was anything else wrong. As it turns out, there was a small hole in the exhaust system causing the squealing. The fix would be replacing the entire exhaust, and my mechanic recommended that it wasn’t really necessary to fix ASAP. We never tested the A/C unit, because I had already told him that I had tested the heat. | Back on the lot, I brought the hole in the exhaust to their attention, I was told to “not worry about” a $200 fix, and I could do that on my own because I am purchasing the car in “As is” condition. When asked several times if there was anything else I should know about the car, the response was always the same, “No, not at all, this is a great car.” That should have been my first red flag… | I purchased the vehicle for $12,196.00 on March 27, 2015. I paid cash. | On April 6, 2015, the power steering essentially crapped out. I had driven the car fewer than 100 miles at that point. I contacted Brian about it, and he said he would “help me out” by giving me his discounted rate at the mechanic. I paid $235.00 to replace the power steering pump (to this day, it still has issues). | In July of 2015, again only after a few hundred miles of driving, I found out that the A/C did not blow cold air. I contacted them about fixing the air conditioner. I was told to use their mechanic yet again for the fix. I had the A/C serviced fo $60: replaced an o-ring and recharged with freon. The A/C blew cold air for approximately 2 days. At this point, I can not believe all of the repairs that have been done on this “Like New” car. These guys had to have known about some of these issues beforehand! I again contacted Brian that the A/C was not fixed, and expressed my concern that there may be a bigger issue with the A/C unit, and that possibly this was something they knew about. I was told that I was out-of-line for insinuating that a used car dealer was anything but honest…

Rate and Write a Review on AutoRama, INC.

Sending

Final Touch

Extortion warning: | Please share with anyone in the garland/rowlett area to stay far away from this moving company final touch!!!

PetSmart

Previous Review Next Review

central parking systems

PARKING GARAGE ADVERTISES $14 DAILY/MAXI parked in the parking garage at 500 16th St., which has a sign that says $14/daily MAX rather

Anne K Glowacki

Welcome and thank you for visiting and taking the first step to personal well-being. People seek out psychotherapy for many reasons. My

Kathleen R Meeks

Are you having relationship issues? Are you planning to make one of the most important decisions in your life? I can help you navigate

Giftedlilones

We received our Custom Denim order and I have to say the Embellishments have so much detail very understandable why this shop is in such

Linda Dixon

I am a NYS State Certified School Psychologist, a Licensed Professional Counselor and a Nationally Board Certified Counselor (NBCC).

Bertera Chrysler Jeep Dodge

I Bought a 2004 Jeep Liberty Limited Edition in febuary of 2018 from Bertera. Last Friday April 27th 2018 I was on my way back home and