Autotrucktoys.com… Also know as revell enterprises, inc. Is a pathetic company with no concern for getting you the item you ordered in a timely manner, continuing to make excuses and offer refund but when you finally decide enough is enough because of not recieving your item, you wait and wait fir refund. I ordered mar 30, 2019 and by the beginning of may, after several phone calls, I finally decided to cancel and request refund. It”s may 15th and i”m still waiting for that refund. I may have to file a dispute. Do not do business with this so called “company”.
Customers reviews and complaints
WRITE A REVIEWRate and Write a Review on AutoTruckToys
This complaint and/or review was posted on HolySmoke.org on 13:09 pm, February 22, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/autotrucktoys/.
The reviews & complaints posted about AutoTruckToys was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about AutoTruckToys as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.
AutoTruckToys Reviews & Complaints
I bought some jeep accessories from http://www.autotrucktoys.com and I never received anything. AutoTruckToys took my money very fast but they did not send me an order confirmation. I tried to reach them but failed and that was a bad sign. Time passed and there was no sign of my order and no information from AutoTruckToys. I even threatened them with police and BBB but they did not even reply to that. I’m not even sure if AutoTruckToys is a real company, but they did take my money. Please, stay away from this company and don’t give them your money.
AutoTruckToys Reviews & Complaints
I ordered grill inserts in Nov. through a diff company that was having them shipped directly from this company. They didn”t bother to tell me that they were backordered and then didnt bother to tell me they decided to cancel my order. Then i tried to order them directly from this site and they sent me a confirmation e-mail that it was to shipin 3-5 days. 7 days later I called for tracking info and they discovered not until then apparentlly that the item was discontinued so they said the very same day they were going to ship out a similar item. I called 3 days later to get tracking info again and they haven”t even processed my order after guaranteeing me that it would be shipped the same day as i ordered it for all of their mistakes. WTF Very Disappointed…wish I would saw this site before I ordered!!!
AutoTruckToys Reviews & Complaints
I ordered some parts from auto truck toys and when I received the parts they did not fit my truck. I called and spoke to Scott and he was absolutely cruel to me. He wouldn’t speak to me unless I had the box in front of me and then, even after I sent him pictures he argued with me. I felt like I was arguing with a child. I asked for the manager whose name was Melissa and although she had much better manners she continued to argue with me. All I wanted them to do was to pay for the shipping to return their incorrect product. I will never do business with them again. This is a horrible company that has no concept of customer service. I highly recommend you consider purchasing from somewhere else.
AutoTruckToys Reviews & Complaints
I ordered tail light and head light covers for my fiance’s dodge charger. The tail lights came in, but the headlights were put on backorder. It has now been two months since I made my order, and I have had no contact from anyone there, and I have contacted THEM twice. No call back, no e-mail, nothing. Even a call or e-mail to tell me that part of my order is still on backorder would be better than nothing. They clearly do not care about their customers. What a sorry excuse for a company.
AutoTruckToys Reviews & Complaints
I purchased a Chrome grill for my 1993 GMC C1500 from this company through Amazon. It took me a few weeks to get my mechanic to install the product and after installed we found that the product was defective and not representative of the part that was displayed online. Chrome GMC Logo backing only comes half way across the grill instead of being centered as in the inline picture. I requested to return this grill for one that was in the correct condition and they were unwilling to make it right with me, stating that the order was over 30 days and was not polite in their conversation with me. DO NOT PURCHASE PARTS FROM THIS COMPANY AS THEY WILL NOT STAND BEHIND THIER PRODUCTS AND HAVE A BAD ARROGANT ATTITUDE AFTER YOU SPEND YOUR MONEY! STAY AWAY FROM THIS COMPANY!!!