I am not the type of person to write a bad review on a business but, my experience with this company was BEYOND horrible. So horrible, I wish I could rate it with ZERO stars. I went online and ordered a Christmas bouquet for someone. I happened to see the actual bouquet that was delivered and in NO WAY did it resemble what I had paid for! It was poorly put together, it wasn’t full, very skimpy with the arrangement. I hate to say it, it was UGLY. I would have been better off going to the local super market to grab a pre-wrapped bundle of flowers at the check-stand. I called the company the following day, and they said they would re-deliver a new bouquet to the intended recipient. Shortly thereafter, I received and e-mail stating they attempted to redeliver and the recipient declined. That is not what happened. The company called the recipient and gave her a hard time on the phone as if she were the person who called and complained. BEYOND UNPROFESSIONAL. That should never have happened and I was very upset that they handled matters that way. After addressing this issue AGAIN with the company, all they said they would do was refund a $10.00 delivery fee to me. The bouquet I purchased was close to $90.00!!!! I have ordered from various flower companies before and have always been satisfied with their services. I thought I would try a new company….my mistake!!!! I will never order EVER from this company again!!!!
This complaint and/or review was posted on HolySmoke.org on 17:14 pm, December 23, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/avas-flower-review/.
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