Good prices, but they did not ship my items when they said they did, and then when I called, they seemed to try to sidestep responsibility and lay the blame at UPS’ door. The thing is, UPS never received the package. Now I am out some items I needed for my trip today, and Backcountry.com didn’t even offer to do anything for me other than a full refund or re-shipment of my package at the exact same speed. If you have a hard and fast date you need your stuff by, don’t order from this website.
This complaint and/or review was posted on HolySmoke.org on 12:09 pm, September 20, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/backcountry-com/.
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