Banana Republic

Banana Republic Reviews & Complaints

Reviews: 27


Total views: 4153

Published: 02 October 2018

Posted by: Reviewer21607

A few days ago I placed an online order with Banana Republic with a rush delivery and all seemed fine. The next day nothing arrived and upon checking my account I noticed the order was marked as Cancelled. So like anyone else would I resubmitted the order with assurances it would arrive the next day. Upon placing the order I noticed it was immediately cancelled. I thought perhaps I made a spelling error and went to my account on Scotiabank’s website and to my dismay I noticed 800 dollars in Banana Republic charges for the two orders. Upon emailing since calling resulted in literally hours of waiting only to be hung up on I was told I would not be refunded. They gave no reason as for this and so upon many angry emails and calls and being told I would not be refunded I contacted my bank. Banana Republic did not cooperate and so I will wait a month for Scotiabank to investigate. Absolutely disgusting experience after being a loyal customer. This is absolutely fraudulent behavior and I have already returned every single item from this company that I still could. DO NOT shop here and if you do go in store, but even then be wary. I have never had such terrible service, any respectful company would cooperate and help me, yet they did not and instead insulted me and ignored emails. Good bye Banana Republic, I only wish I could use profanity in this review.

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