I now am in a quandary over billing. I received a EOB from UHC regarding 05/12/2015 to 05/14/2015 billing. They state that the originally bill was for $28,366.60 which $27,266.90 was approved for leaving my portion at $1,099.70 balance. They said the finished processing claim on 10/31/16 and I was no longer responsible for patient amount due to error in processing. I was informed that my portion was $2,569.81 (big difference than what UHC states) and is fully paid off. I have tried to contact Banner billing dept. several times through emails and faxes without a response.
I have filed complaints to BBB, Dept. of Insurance, IRS, Yelp, and now here. This is sad since they claim to be a non profit. So far they have only refunded me $25 and $854 which still is less than what I had paid in. Please note I have not cashed the checks yet until I receive what is due. I don’t agree with them. I would’ve gone lower in my rating but because I love the hospital staff and doctors I why I gave it what I did. The administration of financial services is really out for the buck.