I ordered a packaged set of three books (Published by Microsoft) from Barnes & Noble. Only one book of three arrived – after 28 days. Nothing was back ordered. My credit card was overcharged. B&N “Customer Service” is not interested in solving the problem, intervening, or issuing a credit within a reasonable time. No further response from B&N or the reseller after multiple emails and phone calls. I have reported the charge to VISA as fraudulent. Stay away from B&N. In my opinion they are a rip-off.
This complaint and/or review was posted on HolySmoke.org on 20:45 pm, May 14, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/barnes-noble-review/.
The reviews & complaints posted about Barnes & Noble was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Barnes & Noble as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.