The experience I had at Bass Lake Resort disappointed me, and I was not satisfied with the client services. I had no idea the resort is a timeshare. On my arrival, I noticed the staff were not friendly and were unpleasant. At the Bass Lake Resort, I felt uncomfortable with the rude and disrespectful behavior from the owner and staff toward me. I don’t have the amount of money they want from clients. The focus on high membership fees and investments is a scam. Campsites and roads are in bad condition. There are no rules to living in campsites and I noticed the owners are only nice to clients if they have big investments in the campground. The overcrowded resort is a disappointment. Campgrounds are in poor conditions and do not accommodate services for clients at the Bass Lake Resort. Owners of Bass Lake Resort get their customers to their destination to make customers believe they have won prizes at the resort. The presentation with clients is welcomed if you have money to invest in campsites. Once the deal goes through customers are ignored and not contacted again.
Bass Lake Resort has a way to talk to customers to sign up for high membership fees. The fees are paid every month but if you don’t use the membership anymore and want to sign out of the membership, you are not allowed to cancel it. I paid high costs and had a problem to cancel. I found this strange from what supposed to be a professional company. It took a month before I could cancel my membership with Bass Lake Resort. Campsites are small and facilities are not super clean at Bass Lake Resort. Amenities are in poor working conditions and are not willing to go the extra mile for you. The slow and inefficient staff are not happy to inform customers of the company policies. They lack customer’s service and are disrespectful toward clients. It is unfortunate to have visited the Bass Lake Resort for what it has to offer to clients. Deals with the resort are tricky and not worthy of your money. They don’t give you time to think about your investment. The campsite is not in good condition, and they want people to invest in the update of the premises. I don’t see improvement on Bass Lake Resort. There is nothing good about this campsite.
No positive feedback to recommend Bass Lake Resort to anyone for the lack of poor quality in accommodation and the disappointment in professionalism. I regret going there to have a pleasant stay when I had paid high membership fees and did not get the best service from Bass Lake Resort.
I did not enjoy my short stay at the resort and amenities are in terrible condition. I don’t believe in the owner’s false promises about timeshare investments. The staff is not interested to work with customers due to the poor knowledge they have of Bass Lake Resort.