I don”t usually shop at BCBGMAXAZRIA, but I made the huge mistake of going there. I returned a dress I purchased and the retail rep gave me a store credit in the form of a receipt. I was told that as long as keep this receipt I will be able to use my credit store. A month went by and I went back to the store to finally use my store credit. I”m not sure what happened, but I was told that that store credit was cancelled and that they had to keep it. They had to do some investigation with their “corporate” office. I kept waiting for a phone call back and it never came. I called the store back and they told me that they had no idea what I was talking about!! To quote their manager “we only give store credit in the form of a gift card, are you sure you have the right store?”
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BCBG Maxazria Group Reviews & Complaints
I ordered the Fallyn Flame Sequined Overlay Dress online and when I received it it looked worn or something, the skirt it’s torn. also I ordered the Karena Beaded Satin Clutch and half of the black beads are not even on or in the plastic bag so I can go somewhere to fix it, i’m very disappointed because I often buy from these store.