I had never been to his clinic before this past Friday nor will I ever be back! I honestly would not even rank it as a 1! The worst experience I have ever had with a vet clinic. We had our Great Dane fixed, when we were dropping her off the “doctor” never once introduced himself when he came into the room, when speaking to him he was rude and acted like he could care less what our questions or concerns were. I walked out of there crying and knew I should have went right back in & got her. But I had heard he was a good & knowledgeable vet so we didn’t because we knew she needed to be fixed. When I picked her up the next day I specifically asked the lady at the front desk if I could have pain medication for her due to living an hour away if she would to have needed it, and I was told no he doesn’t give pain medication she did not even consult the doctor to even ask. Then I go back to get her she has a sticker on the cage that says do not move & had been laying in her own pee for who knows how long! On Tuesday, we had to take her to the emergency vet because of the way she was acting and spent $300 to be told she needed pain medication & anti-inflammatory and that if she would have had pain medication she would not have been acted the way she did. I called to speak to Dr Bruster to let him know I would never be back nor recommended anyone there and his words were “that’s fine I have plenty of business elsewhere”. So that right there tells me all it is to him is MONEY and not the care given to the animals!! If you truly love & care for your animals DO NOT take them to Bean Blossom Animal Clinic! AWFUL! .
This complaint and/or review was posted on HolySmoke.org on 01:00 am, October 13, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bean-blossom-animal-clinic-review/.
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