They advertise $10.00 for a fill, but they add on extra charges for things they have to do anyway. I keep my nails very short and natural, I don’t get any color polish, gel, or designs. Just acrylic nails with a clear top coat. Emily did my nails and at the beginning she asked if I wanted them shorter. I said just a little bit, only as much as they had grown out in 2 weeks. At the end, she applied a gel coat, I DID NOT ask for gel. Then she charged me $17.00! I asked why and she said $10.00 Fill + $2.00 to shorten my nails + $5.00 for gel. I know a lot of places charge for gel, but I didn’t ask for it. I was upset because shortening my nails is usually part of the “Fill process” and I didn’t ask for gel. The next time I went I was determined to get a $10.00 fill so I shortened my own nails at home and I told her no gel, just a clear top coat. This seemed to make her upset and she had a nasty attitude the whole time. One of her relatives came in the shop and she started talking and joking with him. Then she got on the phone and was talking to someone for 5 minutes. I was reading my book and when she tapped my hand for me to give her my other hand, I noticed she had totally screwed up filing my nails. The thumb and pinkie were round and the other 3 nails were really square. I pointed it out to her and she told me she didn’t like me and that she never wanted to do my nails again. I tried to explain but she was mad and would not listen. She put oil on my nails and told me to go wash my hands. Then she charged me $14.00! I asked why and she said “$10.00 Fill + $2.00 to shape my nails + $2.00 to remove the old gel”. WHAT?!? How can you give someone a fill without removing the old polish, gel, or design? That is part of the “Fill process”. Then I asked or a clear top coat but that would be $2.00 more, so I said screw it and applied my own when I got home. If you experience these hidden charges too, you should report them to the Better Business Bureau. www.bbb.org/central-california/ Also the place is filthy. Simple stuff they could do after hours like sweep and mop the floor, 409 the smudges on the walls, wipe down the chairs, Windex the windows…etc. But the place is a mess and they obviously don’t care.
This complaint and/or review was posted on HolySmoke.org on 22:22 pm, September 30, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/beautiful-nails-review/.
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