I ordered the free trial of Bed Defense off the internet and paid the $4.95 shipping. After reading the fine print I called the company and informed them I DID NOT want any additional merchandise. They assured me there would be no further charges unless I ordered. On Christmas Eve a payment for $48.57 came out of my bank account for this company. I immediately called and emailed customer service. I was told it would be refunded and I would have no more charges. Yesterday I got another charge from them (1/15/2014). I called today and spoke to the customer service lady and a customer service manager. They refuses to give me entire refunds. Instead they gave me $28.74 for both transactiona nd said it would take 7 business days to recieve my money. I now have to cancel my credit card and wait for another one because of these people. They are thieves.
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