When you are bored, alone, frustrated and there is no one else you can talk to there is always someone who is always on your side and that is your pet. My dog was showing signs of sickness from a couple of days and I was quite worried about him. One of my friends recommended me to Beechmont Pet Hospital and I had the most terrible experience of my life there. This hospital is a third class place that gave my Dog the worst veterinary management ever. The staff at the front desk was very rude and made me feel very uncomfortable. You cannot make appointments online and you have to reach there way ahead of time to be able to get your turn. The waiting room is not spacious and too much crowded which makes it very full and suffocating. The snack bar doesn’t have any good drinks and the food is stale and stinky. Just like other animal hospitals, you cannot ask for a specific doctor you have to get your animal treated by any doctor who is on duty. The examination room was very stuffy and stinky. They should pay extra attention to the cleanliness because spots of dirt are all over their hospital. They told me that my dog was dehydrated and they had to admit him to give him some fluids and run some tests. When the results came out they told me that my dog was suffering from a serious disease and needed surgery urgently. The staff was not even wearing proper surgical attires during surgery. The surgical equipment was not sterile and clean. They didn’t give any antibiotics or pain relief medicines during or after surgery. In most cases, the effect of anaesthesia wears off in an hour or two but my Dog took 5 hours to wake up since they injected a high dose of anaesthesia. My dog was in great pain and they were not doing anything about it. He even faced severe reaction to the medication they gave him during the surgery. He is suffering from infection around the incision cuts made during the surgery. They were short on staff and no one came to check on us after the surgery. My dog is not recovering well and is facing side effects of the surgery. They even skipped the pre-surgical procedures which caused my dog to suffer afterwards. I went to another hospital for further tests and found out that he was misdiagnosed at their hospital and was getting the wrong treatment. They almost killed my dog. I had trouble dealing with the outrageous total bill. My visit to their hospital was staggeringly expensive. They even got money out of my pocket and ran tests that were not even needed. They don’t even offer any refund or installments. You have to pay the full amount in one go while checking out. I am ending this bad fate with them on my first and last visit. If your pets are dear to you and you don’t want to see them die never visit this hospital.
This complaint and/or review was posted on HolySmoke.org on 20:08 pm, September 14, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/beechmont-pet-hospital/.
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