I had purchased my Audi TT at the end of the Summer of 2004. Since that time, Bert Wolfe has serviced my vehicle a handfull of times and all of which the timely service stated went far beyond the limits. First instance began in December if 2004 when the gas gauge in the Audi failed and left me stranded on the highway. I had the vehicle towed to Bert Wolfe. They stated that it would be done within 24 hours. Well, one excuse after the other came because of parts and service timing. It turned out that my Audi didn’t get repaired fully for an additional 4 days. The Second instance came in the Summer of 2005 when the convertable top failed to work electronically. I took it to the service department and after about 3-4 hours of running diagnostics tests, they revealed to me that the problem may lie deeper and that my warranty may not cover it. It was a $800-900 gamble to find out if the convertable top would be covered by warranty. I decided to take the gamble and again being promised that it would take a day to tear apart, and diagnose the problem turned into me waiting all day at the dealership for them to tell me they needed to keep the car longer and wound up to be another 2 day wait. The part was another 3 days. So therefore, I was without my car yet another week. Of which, by the way, my warranty did cover the problem. The final instance was December 2006 when my check engine light came on and I stopped by to have Bert Wolfe diagnose my problem. I had an appointment to take it in at 8am, which I did, and was informed at 3pm that they had not even gotten to the problem at all, which they had stated at 8am that they would phone at 12pm to tell me what the problem was. They never called and I had to call twice before we received any type of answer. At that time, I was informed that is was an Oxygen censor and would take the rest of the week to repair. The Audi is my primary vehicle and it cripples you when something like this happens. Morale of this story: If all possible, seek an alternative auto technician for your vehicle. I have found out that is is hard for one that is under warranty of the higher end such as mine, but after the service I have received, my car will go either to the Audi dealership in Clarksburg, WV or Pittsburgh, PA from now on! I’m not even sure if the technicians are trained at Bert Wolfe any differently to work on vehicles of the higher end like my Audi and the Porches they sell. But, based on the customer service that they have delivered, it really makes one question such aspects. Gena Morgantown, West VirginiaU.S.A.
Absolutely horrible experience with this doctor. Wouldn’t recommend to anybody. Previous Review Next Post Coming Soon...
Horrible experience. Arrived by ambulance due to severe pain. Was given an IV with narcotics which put me to sleep. They took blood and
I am a seasoned English teacher with over 10 years of experience including university and online instruction. I answered an ad on
I purchased a 2008 Kia Rio on April 9 2018 from Terry at Choice Auto Sales after a friend of mine referred me to this company when it was
This began in October 2018. I contacted USA Advocates for assistance with getting my mortage payments lowered and to keep my home. He
Previous Review Next Review
In the most basic terms, my professional interests are in the areas of health, identity, and personal growth. My approach is integrative
Want to say how I appreciate all of the reviews here. We received a GreenLink letter with the fake check today, and I cam really close to
This complaint and/or review was posted on HolySmoke.org on 19:43 pm, February 20, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bert-wolfe-ford-audi-porsche/.
The reviews & complaints posted about Bert Wolfe Ford, Audi, Porsche was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Bert Wolfe Ford, Audi, Porsche as per Section 230 of the Communications Decency Act.