I purchased an Audi A4 Turbo Quattro in September of 2004. I take this car to many places travelling to dog shows and needed dependable transportation. After the original factory warranty ran out, the car has been nothing but a pain. The first thing that happened was the ignition coils going out. On the first one, I took the car in and told them what was happening but they could not find a problem. On driving it home, it started choking out and nearly stopping on me in traffic. I turned right around and took it back to the dealership service department and they found a bad ignition coil. Two weeks later, the 2nd coil went out Two months after the first two went out, I was traveling to SC and it happened again but this time, the car would not run. I had to have it towed back to the dealership at a cost of $600.00 to me. The last 2 ignition coils had gone bad. There was finally a recall on the ignition coils of these models and I had to take the car back and have them changed out once again. During the time I have had the car, every light bulb has gone out at least 2 times. Each time, they replaced the bulbs but after I complained that this should not be happening, they finally checked and found corrosion in the fixtures. They cleaned this and I did not have any more bulbs go out for about a year. Now, it appears to be happening again. Each time I get the car back from routing servicing, a light bulb goes out. Additionally, the glove box in the car broke off of the hinge. It cost me $400 to get this fixed – nothing is cheap on an Audi!! Last year, my heater quit working. When I took the car in, they told me there was nothing wrong with it and that I needed to give it time to heat up. I explained that driving 50 miles to the dealership seemed to me to be enough time for a car to heat up. They did a better check and diagnosed that my heater coil had gone bad in the car. I had to have this and my radiator replaced to the tune of more than $1000. Last week, my car heater would not work once again. It was blowing lukewarm and I took it back in. After waiting several hours, they found some sort of restriction in the heating system and asked me to bring the car back in today (Monday). I did and they have now called me and told me the heater core is bad once again and the cost of repair will be something over $600.00. My problem with all of this is that I have owned cars all my life and NEVER had a problem with a heater core – this car has not been involved in any wrecks and all of the normal servicing work has been handled by the dealership I purchased the car from. I cannot believe that it is going to cost me an additional 600 to 700 to get a problem fixed that was fixed exactly one year ago. I am not sure if the problem is the car or the service department but can tell you that I am very unhappy with both areas.
This complaint and/or review was posted on HolySmoke.org on 18:50 pm, August 23, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bert-wolfe-ford-audi/.
The reviews & complaints posted about Bert Wolfe Ford Audi was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Bert Wolfe Ford Audi as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.