Best Auto Storage

Best Auto Storage

Reviews: 1


Total views: 4914

Published: 15 March 2021

Posted by: Anonymous

My car was towed, which I take full responsibility for. I tracked it down to this place, called in and got a price. I was quoted a whopping $187.50 a mere 2 hours after being towed from parking on the street at a crowded restaurant. If I got there before 10 AM the next morning, the price would be honored. After that it jumped up $20 or so. Although not happy, I arrived a full 15 minutes before the specified time. The ogre at the desk named Jose, hiding behind his window, kept busy for a good 10 minutes making photocopies and filling out paperwork with the skill of a 6 year old. Then he sent me on a ten minute hike to retrieve the identifying documents from my car. By the time I returned it was well after 10 AM so he charged me the additional fee. When I objected his first response was to threaten calling the police and told me to leave car-less if I didn’t like it! This place is a joke, and Jose needs to be fired. It’s unclear whether the company owners, Jenette Rash and John Waltmon, also involved with Fast Tow Wrecker Service, ( have any clue that their company is being run like this. I am very aware that the nature of the business requires employees to be firm, and that many ‘customers’ come in with guns blazing. I, however, am not one of those people. I have full control of my temper and was very willing to pay what I was quoted over the phone. I do not, however, appreciate the bait and switch, nor do I appreciate the abrasive attitude of the coward behind the window.A little bit of decency would have gone a long way, now they’re going to hear about it on every review site I can find. And it won’t stop until Jose gets fired and/or I get my $20 back. That’s right, $20. What’s it worth to you now?

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