A Best Choice Movers is a classic mover”s scam. They come in, look around your home, and quote a “guaranteed” price. Then, when it comes time for the move, they charge anywhere from $500 to several thousand more. DO NOT USE THESE MOVERS. When I complained, I was told “We”ll take all your possessions and pawn them if you don”t agree to the new price.” Yes, they really said that. These are horrible people and if you use them they will rip you off. Avoid them like the plague.
Customers reviews and complaints
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Best Choice Moving Reviews & Complaints
A Best Choice Movers is absolutely THE WORST CHOICE anyone could possibly make when selecting a moving company! I had to file complaints with the BBB and the NJ State Attorney General”s Office because this company has such bad business practices! Don”t let them tell you complaints listed here are those of the competition… that”s what they told me. I can assure you I am NOT a competitor… just a regular consumer who was looking for a reliable, honest moving company to move my belongings less than 1 mile away. What I received was lies, undisclosed charges, over billing, damaged furniture, and more attitude & arrogance than you can imagine! I packed myself but was charged $507 for packing materials! They wrapped items in pads, then used “soft crates” and charged me for both when 1 would have been sufficient. They charged me $138 for 38 rolls of tape!! I specifically requested no pictures or mirrors be taken by them as I did not want to pay the packing charges… when I wasn”t looking they wrapped up the mirrors… when I questioned them & disputed the charges, they refused to unload my furniture until I paid the bill in full. To top it all off, they didn”t finish the job. They told me they had plenty of time & space when they arrived, said it wasn”t necessary to look at how much I had and insisted on moving my household items first when I told them my storage closed at 4 PM… they ran out of space on the truck and could make a 2nd trip as the storage was closing and we were also out of time. Whatever you do… if you are looking for a moving company, my finance used Broadway Movers 2 days after I moved and they were great! I wish I had listened to him. A Best Choice should be shut down for misrepresentation, deception and fraud!! Do Not Use Them!!!
Best Choice Moving Reviews & Complaints
A Better Choice Movers moved my belongings in October 2006. I had my belongings in storage, which was changed to A Best Choice Movers (and moved from Fairfield, NJ to Hackensack, NJ) until October 2008. They quoted me $500 and the charged me $1, 500!! I am missing almost all of my furniture, almost everything in boxes were broken, I found rat feces in with my clothes and all of the boxes were mutilated!! They ‘lost’ my payments and when I sent them the money order receipts, they would not accept them. In October 2008 they called me and said they were going out of business and I had to pay them $1, 900.00 to get my belongings out of storage. I finally did settle for $1, 400.00. I filed an insurance claim for my missing and broken belongings, which I never received. I filed a complaint with Better Business Bureau, which went unanswered by A Best Choice Movers. I filed a complaint with Consumer Affairs and they agreed on a very small settlement in December 2008, which they have yet to pay. Consumer Affairs will not return my phone calls. You cannot trust this company or the State of New Jersey!!!
Best Choice Moving Reviews & Complaints
A price and time were agreed upon. They arrived an hour late stayed 16 hours instead of 13 leaving at 3:00am, did not complete the move, therefore i had to rent a u haul to finish the job. Was insulted by the estimator who stated i had a big mouth when i questioned his under estimation of the job. This brings me to my most important complaint that i received an estimate of 1687.00 but was charged 4015.00 plus a mandatory 2 hour over time totaling 250.00. Moving is stressful enough without having the stress of being taken advantage of.