Bethesda Softworks, LLC.

Bethesda Softworks, LLC.

Reviews: 1


Total views: 2156

Published: 08 January 2021

Posted by: Anonymous

I am COMPLETELY disgusted and fed up with the incompetent company! | On June 24th, I made a purchase for my Grandson’s game he was playing “Fallout.” | A few days later while checking my bank account, there were three (3) charges for the | same purchase! | I spent the following several weeks trying to resolve this error and get my money refunded. | I emailed (as instructed on their website), no response. ([email& 160;protected], [email& 160;protected], [email& 160;protected]) A COMPLETE WASTE OF MY TIME!! | I called over a dozen times and finally someone answered the phone. She was the RUDEST little | twit I’ve ever had the displeasure of interacting with. She wouldn’t listen and kept transferring me | to a “general” mailbox. | We all know what happens to those messages..ABSOLUTELY NOTHING!!! | I tried calling several more times, this time going through the “back door” and typing in a name in their | directory. I left a message for John in “support” (that is so laughable it’s not even funny!) | I got a call back from someone named Julie in “support.” She told me they have “NO WAY TO REFUND | A CUSTOMER’S MONEY” withouth “going through the website..” (Of course they don’t!) | Well, it’s been a month and a half now and nothing’s been done…NOTHING!! | I’ve once again submitted the infamous “TICKET” | Their site promises a response within one business day…this has NEVER happened! They need to be SHUT DOWN.. | AFTER THEY REFUND MY MONEY WHICH THEY STOLE!!! |

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