Four Years ago we purchased 13 Cavco windows from Bethlehem Windows. We got their names from a friend who was happy with their work. The owner showed up to give us a price quote. They were about $100 per window cheaper then the other company we got an estimate from, and since our friend reccomended them we foolishly signed the contract without inspecting the quality or the warranty of the windows. A windows a window right? Boy were we wrong. We started off a bit rough with all their delays and excuses. The guy that showed up to install was a shady character who cursed alot but his work looked acceptable at first glance. Then it rained and 3 of the windows leaked. We called and called but two weeks passed before they could get back to us. We only live about 2 miles from their shop/house whatever you call it. They did some caulking and left us a bill for three hours of labor at $75 per hour. Not wanting to make waves we paid it. Then a black mold started to appear around the bottom corners of five of the windows inside the house. We called and left messages. Nobody called us back. Today two of the windows have broken locks. Three of them wont stay closed. One has a discoloration inside the glass panes. We showed up at their shop/house to demand service, but all he did was point to the warranty and said “Your warranty is with the manufacturer. All we can do is sell you a new window” Needless to say we feel ripped off. Let the buyer beware of this company and its poor service.
This complaint and/or review was posted on HolySmoke.org on 03:10 am, October 17, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bethlehem-windows/.
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