Beware… you’ve been warned. I will not recommend Better for refinancing. I wish i had checked the reviews for this company before going for it.
I had bought a house in 2019 and was looking for refinancing my house. They offered me a very good interest rate and i fell for it thinking i would save a lot of money.
I started getting lots of calls from them and i felt very happy that they were customer friendly a lot.
Once i paid them the appraisal fees, the calls suddenly vanished. Getting in touch with them via website became a nighmare for me. somehow i got in touch with them and finally they send me LOW Quality report. There were several mistakes on my property mentioned by them which was not true. Within 10 months of buying the property, there was severe discrepancies in this report.
I tried to reach them again but there was no response at all. None was able to give me any reply for the same. In end i felt like that i was ripped of appraisal money . There is clear evidence of lack of transparency from them.
Finally after being ripped off, i would suggest others not to do business with this company.