Purchased engagement ring. Have had to send it back three times for repairs since March. I ordered an engagement ring for $4050.72 on Feb 20 2014. Order number 17244. Transaction number 5947471443. It was a 1.36 carat princess cut VS2 F 14k white gold (item sku:2nc627) On March 18 emailed the company because there were peeling on the band. March 25 had to email again because no one had contacted me. I sent the ring back to Beverly Diamond on March 26. April 22 I took the ring into a jeweler because the same exact peeling happened yet again. The jeweler told me there were impurities in the gold. So I sent my engagement ring back yet again because they refused to give me a refund. This time they upgraded the center stone to a 1.2 carat. Today April 25th I noticed a very visible crack in the diamond and the same peeling as before in the same spots. I have tried to contact DLA Diamond Laboratory of America; the “”company”” that did the appraisal thru Beverly diamonds and the company nor the report sent to me is real. .
This complaint and/or review was posted on HolySmoke.org on 09:38 am, December 14, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/beverly-diamonds-review-4/.
The reviews & complaints posted about Beverly Diamonds was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Beverly Diamonds as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.