Bexar Towing towed my vehicle illegally (despite there being a valid parking permit displayed, and being legally parked in a valid spot). The first person I spoke with on the phone denied there was a sticker on the windshield (this was a lie). I called back, and was advised that they would not charge me for the tow due to the circumstances When I arrived, they said they’d been looking at the wrong vehicle, and that I WOULD have to pay the full $300 fee. Despite EVERYONE being able to see the parking permit from where we stood, they refused to give me my vehicle without paying, and said the apartment complex had called specifically to have my vehicle towed. After paying (I needed my vehicle back), I contacted my apartment complex, who advised they had NOT called about my vehicle, rather a different one, with a DIFFERENT license plate number. After two and a half hours there, several phone calls between my leasing office and Bexar Towing’s management (and eventually their owner), and interacting with the rudest staff I have ever dealt with, I FINALLY received a refund. The company refused to take any responsibility for illegally towing my vehicle. I cannot fathom how this company is still in business, especially after my experience and reading about others’ experiences online. .
This complaint and/or review was posted on HolySmoke.org on 19:36 pm, June 01, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bexar-towing-inc-review/.
The reviews & complaints posted about Bexar Towing Inc was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Bexar Towing Inc as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.