After being lured to sign up on Bharatmatrimony.com, a dating site, and then getting bombarded with phone calls to pay the high registration fee (about $100 for 3 months), my profile gets suspended for no apparent reason after two days. The site then, shockingly, demands that I send government ID to verify my identity. Althpugh I find the request to be a complete invasion of privacy, I unwilingly send a copy of my ID such that my account can stay open. After sending the ID, the account remains closed. Two days later I finally reach a customer service agent who states the most shocking site policy to me. Please see excerpt of chat below: Shamli: I regret for the inconvenience caused to you Shamli: I request you to kindly note that the membership and rights of admission is reserved solely for: Shamli: a) Indian Nationals & Citizens Shamli: b) Persons of Indian Origin (PIO) Shamli: c) Non Resident Indians (NRI) Shamli: d) Persons of Indian Decent or Indian Heritage Shamli: If you possess any one of the above features then we request you to revert to us with the supporting documents so that we can check and do the needful. : Why don’t you mention this when people are registering for the site and paying money to subscribe to the site? Shamli: I regret for the inconvenience caused to you So, in 2015, a dating website believes that only Indians should marry Indians and actively disables the account of all members who are not Indian, regardless of whether they have paid for the services. This site should realize that once it opens business on the internet, it can not simply limit access by race. A loud and clear message should be sent to Bharatmatrimony to wake up them up to the new millenium. Indians are not limited to marrying only Indians. People are free to choose who they want to marry, regardless of race or creed. .
This complaint and/or review was posted on HolySmoke.org on 12:17 pm, September 22, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bharatmatrimony-review/.
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