To whom it may concern. I ordered a bat from BIG Time Bats. On Nov 12, 2017 I got a confirmation of my order for a World Series Bat I wanted to get for my husband for Christmas. The confirmation page showed they charged my credit card that day. B I was told it would be here by 12/23/2017. On the 21st a shipping label was created and I was sent an email with a tracking number that said the delivery date was 12/23/2017. I got no further shipping or tracking information from Fedex. It was not delivered and still has not been delivered. The tracking number went to Pending. I called Fed Ex and they said that Big Time Bats did not ship it. | There is no way to speak to a customer service rep at big time bats you can only email them. I did email them. I got an email back stating that It was shipped but under another Tracking number and should have been delivered by Sat as promised. They said if I didn’t receive it today they would TRY to get in touch with FED EX and try to locate the package. | I can’t believe them. They did not ship it in the first place. I never received another tracking number or anything. They made big promises they didn’t keep.I emailed for the other tracking number they said it was shipped under but they won’t give it to me. They know they can’t because theydidn’t ship it!!!What a rip off. I made a huge mistake working with this company. Don’t do the same. I’m calling my credit card company if I don’t have it by Friday and reversing the charges. | They are just scam artist. DO NOT BUY ANYTHING FROM THESE PEOPLE111 THEY WILL TAKE YOUR MONEY AND YOU WON’T GET YOUR MERCHANDISE.
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