I ordered a backpack from Black mountain sports in November and recieved an email saying my order shipped. After not recieving my order for 2 weeks, I emailed via the info on the webiste (contact us). I did get an email back saying that they were back ordered and my order would be shipped Jan 5th. Still nothing. I have emailed several times trying to get more info and I am getting no response. I found the company on facebook and have now seen several people with the same issue. Not getting what they ordered. Now I need to call my credit card, file a fraudulent charge and wait for this to get credited. This is very annoying. My husband really needed this pack for a campout he is going on and now we are on the hunt for something else. .
This complaint and/or review was posted on HolySmoke.org on 13:16 pm, June 22, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/black-mountain-products-inc-review-2/.
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