While the 2 resorts we have stayed at are very nice there are “extra” charges and all in all club itself isn’t all it’s cracked up to be if you buy a smaller package. I was VERY skeptical but after a very high pitched sales speal we purchased a “sampler packet” – on our 1st trip in the packet we used 50% of our points and did stay at a very nice resort right on the beach. BUT upon check-in we were told that we had to attend another sales meeting or would have to pay retail price for our rental unit; so we went. I tried to get an appointment for that day but we had to wait until we had been there at least 24 hours. We went on our 2nd day and I must admit being relaxed on vacation my typical “spidy senses” were down and we fell for what they were “selling”.We bought a low end “points” package with all these ways to use them with other resorts, get discounts on cruises & other items. What we weren’t told and didn’t know to ask was the fact that we bought a small package we cannot book anything that we want to do as the higher packages get to book long before we can. So basically am paying for nothing. We didn’t even finish using all our sampler points and have used NONE of our package points. I have asked them to VOID the contract and keep the 4 months of payments they already collected but they will not do it. Very disappointed in them and us for falling for their bs.
This complaint and/or review was posted on HolySmoke.org on 17:45 pm, April 24, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bluegreen-vacations-inc-review-8/.
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