I wasted both my time and money when I came to the BMW of Bridgeport. It was a good bonus month, and I decided to buy a pre-owned car because I was sick of using public transport for the past few years. I scheduled an appointment with the manager so that I could get an idea about different models present in their inventory. One reason for choosing the showroom was because it was near my house. I always dreamt of buying a BMW when I was a kid and it was time that I fulfilled it. Little did I know about the poor management of the firm.
I went to the place on the appointed time, still had to wait for around 10-15mins before the manager was ready to meet me. I was told to sit down, and he started asking about my budget. I told him that there would not be any problem with the budget and it would be better if he gave me some idea about buying the best pre-owned car he has. He denied showing me his collection and made various excuses regarding the non-availability of staff members. He then gave me a sample book and told me to select one of the pre-owned cars and assured me that all of them were in very good condition. I wasn’t comfortable with his assurance and requested him to let me go through the inventory directly because it would be better to finalize the deal. He didn’t listen to me and was quite arrogant.
It was this behavior and attitude due to which I decided to leave the place and cancel the ongoing deal with this firm. The manager then started showing his true colors. He started scolding me and cursing me for wasting his precious time, humiliated me in front of other customers and the staff. This was unbearable, and I was pissed off. Being a short-tempered person, I couldn’t stop myself from arguing to this man because of such humiliations. After a while, his voice became louder and his actions became aggressive. He tried pushing me and started thrashing me. Other staff members took the situation under control and calmed him down. He used foul languages too. Everything was happening in front of my eyes and I couldn’t tolerate such behavior at all.
It had been the worst experience of my life until now. The manager of this firm is very wicked and used me as a fucking stress buster. He shouted, humiliated thrashed and pushed me. I was fortunate enough that all of it didn’t hurt me much. I would not even suggest my enemies be in this place. The BMW of Bridgeport should change their manager as soon as possible, he is a threat to the firm. Please stay away.I would not even give a single star to this firm.