BMW of Schererville

Their drunk sales guy insulted me

Reviews: 1

1 RATING
(1)

Total views: 67

Published: 25 September 2019

Posted by: Anonymously

Don’t go for these people. I had a terrible experience with them and I’m pretty sure I’m not the only guy who regrets going to this place. The quality of this dealership is way pathetic and I’d advise you to go to some other dealership for your purchase.
When I looked for BMW Dealership Centers the nearest one I found was BMW of Schererville. I checked out their website and scheduled an appointment for the very next day.
My appointment was at 2 P.M. but I reached the showroom early to avoid getting late for the appointment. On reaching, I could not find anyone. I had to wait an hour before a salesperson showed up. He was oddly dressed. His tie was dangling from his neck, his shirt was untucked and his shoes all dirty. It seemed as if he was drunk. I introduced myself and greeted him. He did not seem too thrilled of my presence and told me to ‘get straight to the point’. I told him I was looking for a luxurious new car whose price fell inside 50 grands.
He started showing me around. I could notice his way of walking was rather odd. He was indeed drunk as he could not speak to me properly for a minute or so. I advised him to go and wash up his face. This made him furious. He told me to and I quote – “You mind your own fucking business, dickhead”. I was infuriated by his reply and I was about to storm off that place when a few other people took notice of this but didn’t do anything. It felt really humiliating, being abused in a place which carries the tag of great reputation. Another salesperson came to me and requested me to not go out of there. I did not have any intention of staying but his humble request made me stay.
I was showed a few cars. It took me some time to get completely fascinated by a model but It eventually happened. It had all the features that I needed and wanted. When I requested for a test drive, I was denied. I was not even told the reason behind the refusal. I could it not take it anymore, not after the humiliation and the denial.
What people working there should know is that they are working for a reputed company. I never expected to see this kind of behaviour at a BMW car showroom. Despite being humiliated in front of other people, I was not even apologized to. If this is the kind of employee that BMW hires, I am really sorry to say that I would never, ever think to a BMW showroom ever, let alone even consider to buy one. I would never, even if a gun is pointed at me, recommend anyone to go to BMW of Schererville unless a person a wish to get insulted and feel the embarrassment of a new level.

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