Bobby & Steve's Auto World

They can’t clean a simple car

Reviews: 1


Total views: 415

Published: 23 October 2019

Posted by: Anonymously

I had my car washed at Bobby & Steve’s Auto World, and it wasn’t a pleasant time at the car wash place. The hopeless team didn’t do a great job on my car. A car wash doesn’t sound hard, but it was terrible to see the team perform their duties on my car.

The car wash at Bobby & Steve’s Auto World didn’t go as I had expected from the team.

I waited 2 hours for a car wash and when it finally got washed, I wish it hadn’t from the awful smell it had and nothing in my car cleaned in thorough and perfection from the company. This isn’t professional cleaning on my car.

The vacuum cleaner stink stayed in the car and I felt disappointed with the team from not doing a good job in cleaning my car.

I complained about the awful job was done on my car and nobody bothered to pay attention to my complaint. There’s no help in complaint, in trying to correct their faults to please a customer and nothing positive from my experience at Bobby & Steve’s Auto World to make a customer feel happy with their services. I didn’t feel pleased with the unfriendly staff and unpleasant people I had to put up with at the company and I hated the poor clearing skills practiced in my car. I haven’t experienced good customer’s service, excellent car wash and friendly staff at the front desk.

Nobody tried to make my experience happy and pleased with the company. They ignored my complaint about their terrible car wash to my care and didn’t offer a free car wash to make up for their bad planning of car washes to their customers.

I didn’t see clean vacuum bags for changes to use a scent in these bags, so cars don’t smell as mine did after a car wash. I am extremely dissatisfied with the cleaning of my car from an unprofessional team at Bobby & Steve’s Auto World. They promised to make my experience a perfect and smooth one only to deceive me, their customer but I didn’t get what they promised to deliver to me.

I wasn’t impressed with the car wash, the teamwork and of the poor quality of equipment used for car washes at Bobby & Steve’s Auto World. I didn’t receive the best communication skills when I complained of the terrible car wash to my car, and no quality of a vacuum cleaner to make the car free from the dust inside and to give it a fresh car smell after a thorough cleaning from professionals.

Unfortunately, I received the worst car wash and won’t have my car washed there again. I don’t see positive views from what I had experienced here, at Bobby & Steve’s Auto World. I didn’t get my money’s worth and don’t wish to recommend an unprofessional team for car washes to other car owners.

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