Reviews: 8


Total views: 4063

Published: 08 September 2018

Posted by: Anonymously

I will no longer be ordeing from this company. When you try to go back and look at your order history for chnages and prices you cannot get any answers from their customer sevrice team. This company lacks people who care about long term customers. I recommend buying elsewhere based on my buying experience with them. Look at other reviews on this sight and you will find the following: Thanks for getting back to us. We appreciate your honest response and do value you as a member of our family! We try to stay competitive with our service to our customers via product information, order/shipment support and site information as well. I apologize that we were not as helpful as hoped. . If you have any questions, just drop me a line at this email address and I’d be happy to help you out. Thank you for being a valued member of the community and have a good day. If you have any additional questions or comments, please reply directly to this email, or if you prefer, you can call our toll-free Customer Service number at 1-866-236-8417; we have agents available to answer your questions 24 hours a day, 7 days a week. Thank you for choosing, and good luck with all your health and fitness goals. Thank you, Dymatize Derek Customer Service 1-866-236-8417 (No resolve) I ordered a supplement, about 2 months ago. A month passed & I still did not receive it, I then enquired with [URL Removed] who were very dismissive of the whole affair.They stated that it was rejected because of customs & that the shipping of the item is my responsibility. I then enquired with the shipping agents – DHL, who assured me that these items are not banned by SA customs as per the sellers information. [URL Removed] could not provide me with information as to why the item was rejected by customs & only refunded my 50% of my total payment. The irony is that I purchased the item from the SA login of their website, which according to their website removes the doubt & risk around shipping issues.I would suggest that anyone looking to purchase goods from [URL Removed] think twice, as they will not as they do not refund & do not give a **** about customer service. “FAKE 5 Star Reviews… Really bad customer support. They have good price but not good service. Seems all the 5 star reviews are fake. If you get your order in time, you are lucky. If not good luck wasting time with their customer support

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