I am so baffled by this spa. They want customers, and sell gift certificates, but do not allow redemption of them. The owner, Robin Doerr, has outright refused to honor a valid gift certificate that was purchased for me. This company is clearly running a scam. She has not fulfilled the massage that it is for and I’m stuck with a useless gift certificate that was for my birthday. Don’t go here – don’t buy gift certificates or deals – and don’t give them any of your money. .
This complaint and/or review was posted on HolySmoke.org on 15:31 pm, June 08, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bodysoul-spa-retreat-review/.
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