Bolotins Customer Service is absolutely horrible. All they care about is making the initial sale. I purchased a picture that had a defective frame. The salesperson indicated they could fix it. When I showed up to pick up the fixed picture, it was all wrapped up and ready for me to go. (I live about an hour away) Thinking everything was fine since it was all packaged for me and I never received a call indicating anything otherwise, I took the picture home to find out that nothing had been done. I called the salesperson left a message and got no response. Two days later I called again and spoke with her. She indicated that she forgot to call (yeah right). They will not order a replacement picture for me, will not get it reframed, nor will they discount it to allow me to have it reframed. Instead the only recourse I have is to drive another hour each way to return the picture, so that they can put it back on the floor and sell it to someone else. Unbelievable.
This complaint and/or review was posted on HolySmoke.org on 16:57 pm, April 09, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bolotin-furniture/.
The reviews & complaints posted about Bolotin Furniture was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Bolotin Furniture as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.