Booking Group SIA

Booking Group SIA

Reviews: 1

1 RATING
(1)

Total views: 2152

Published: 21 January 2021

Posted by: Anonymous

We were in Croatia on holiday in August and had booked car hire through bookinggroup.com for the second week of our holiday. I had requested a nine seater vehicle and had arranged to collect the vehicle from Dubrovnik Airport and had provided 9h00 as the estimated time that we would need the car. I also provided my mobile phone number to bookinggroup.com, who subsequently sent me a car hire voucher showing that the car would be provided by Green Motion Care Hire whose “opening hours” at Dubrovnik Airport were 7h00-22h00. It took longer to get to the airport than expected and I arrived at the airport around 10h30 but could not find a car hire desk for Green Motion. I then walked to the car hire site on the edge of the airport grounds and could also not find Green Motion car hire at this site. I then phoned Green Motion using the number provided on the car hire voucher (at around 10h40) and was told that their driver had delivered the car to the airport at 9h00 but had since left (with the car) as I had not arrived at the scheduled time and they had not been provided with my mobile phone number. I was also told that it was now impossible for them to provide me with a car and I should make alternative plans, but that I could expect a full refund. | It was very difficult to then find an alternative car and we were only able to find a seven seater, which was a considerable inconvenience for our large group and which also cost EUR500 more than the car we had booked and fully paid for in advance. We were also never told that we had to be at the airport at 9h00 sharp and were expecting the more normal situation where you collect the car from the car hire desk at the airport and from a car hire operator who has a permanent base at the airport; which was also what appeared to be the case based on the car hire voucher that was provided. | I have since made several attempts to contact bookinggroup.com. I have phoned them several times but have never got beyond a long phone queue. I have also emailed them several times and each time get a reply saying that they will answer in max. 10 business days, but have never had an answer. Although I note that they were quick to respond to emails at the time that the booking and payment were being finalised.

Rate and Write a Review on Booking Group SIA

Sending

American Male Medical

On February 16, 2018 I went to the clinic located at 1850 Lakepointe drive Ste. 500, Lewisville, TX 75057. They gave me three different

Accurate Transmission

Took my Nissan Pathfinder around January 20 2016 to Accurate transmission they said they would fix my transmission for $3,400 they fixed

Budget – Ryder

My poor Parents were packing up and moving after 27 years at their house, they were scared and nervous. Since my husband is a mover he

Maria A Adigweme

Are you Stressed, Anxious, Depressed, facing Transitions, Stage-of-Life Issues, Relationship Distress & Other Life’s?

Fernanda Lewinsky

Life can sometimes feel complicated and overwhelming, leaving us uncertain of which way to turn. I believe that the relationship between

LeftSide91.com

I have sent over $200 into this “business” with nothing to show for it. The owner Michael Bowden was constantly lacking&#

Boston Matchmakers

The first date was a nice may, however, he was looking to meet someone who leaved in his immediate area, not miles away. He also told me

Bullmarket French Bulldogs

From their website, Bullmarket french bulldogs make it seem like the are the best breeder out there, but nothing could be further from the