Boomer Benefits / Consumer Benefits Group

Boomer Benefits / Consumer Benefits Group Reviews & Complaints

Reviews: 1

1 RATING
(1)

Total views: 4111

Published: 25 December 2019

Posted by: jane warner

Boomer benefits is an insurance company that deals with supplying supplemental medicare policies. They have a five star and wonderful reviews on every web-site, even the super critical complaint web-sites!. Sounds great!. For myself not so much. The tributes and rave reviews are beyond terrific!. Members registered with boomer benefits cannot express how wonderful they are needing help with problems for medicare or any problems their outstanding customer agents will provide!. I tried to register with boomer benefits but was declined on purely a communication error between myself and the boomer benefit agent I spoke with. This involved their parent company mutual of omaha. The agent at boomer benefits I have an impression she was not a shining star as they all appear based on their reviews. She told me to contact medicare to confirm the doctor accepted medicare. No problem. To the boomer benefit she was overly cautious about approval and stated she needed to confirm my application. I the following day mutual of omaha deducted over one hundred dollars from my checking account. This would have been avoided if the agent had confirmed money would be deducted prior to approval!. That does seem odd, what if you were not approved for whatever reason?. Now, I have to wait for a refund from mutual of omaha. Boomer benefits rejected me prior toexplaining this was their procedure. I tried to re-apply but boomer benefits refused in a rude and nearly arrogant attitude. Despite boomer benefits rejection, I have to wait nearly a month for my refund. Nice! Medicare insurance is very competitive. Boomer benefits is only an insurance provider. Five points does not reflect negative attitudes towards membership individual. Poor customer does not deserve five star ratings. Good luck with boomer benefits if you choose. With their attitude you might be next to be rejected.in the future what happened to myself could become routine rejections for no valid reason, based only on their subjective evaluations. Waiting for refunds could always become problems. Why do they deduct money prior to approval?

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