8.23.17 Received shoes with a cut at the left side of piece that goes around the ankle. Completely disappointed with Born’s customer service. I have photos I was willing to send. Four customer service reps all accused me of just trying to get a free pair of shoes. Really? Why would I bother? Ugh!!! Whatever happened to the ‘customer is right’ part of doing business? So, so disappointed, I will likely NEVER do business with this company in the future … and here I thought they were a premium shoe company. They need to learn the Nordstrom way of doing business and the Chic-fil-A art of customer service.
This complaint and/or review was posted on HolySmoke.org on 16:16 pm, January 21, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/born-shoes-born-footwear/.
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