I called looking to buy tickets for Disney on Ice. I discussed several different seating locations in the arena, all of different price ranges. During the conversation I asked if there was a service charge on top of the ticket price. I was told, “No.” After choosing seats, and agreeing to the final price (which I assumed was the cost of the 4 tickets–shame on me for not adding quickly in my head while I was at work), I was shocked that my invoice had a $30.81 service charge along with a $7.50 charge to email me the tickets! When I called to complain, the company said that when I asked about a service charge, that there was no service charge on those particular seats but that I should have asked if there was a service charge on the seats I ultimately purchased. Really???? This company hides extra fees. Please learn from my expensive mistake!!! .
This complaint and/or review was posted on HolySmoke.org on 20:46 pm, June 04, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/box-office-tickets-inc-review-2/.
The reviews & complaints posted about Box Office Tickets Inc was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Box Office Tickets Inc as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.