Bought a discounted toaster by reserving online to collect at the York outlet. Drove 80 miles in the snow to collect; decided to call and ask them to put to one side to hurry things through. Was then told the item was out of stock, and someone should have called me. 160 mile round-trip for nothing. No recourse or promise of rectifying situation. Hopeless.
This complaint and/or review was posted on HolySmoke.org on 12:02 pm, April 04, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/bq-diy-com/.
The reviews & complaints posted about B&Q / Diy.com was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about B&Q / Diy.com as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.