Brake Masters

Brake Masters Review

Reviews: 7

1.15 RATING
(1.15)

Total views: 4073

Published: 10 September 2019

Posted by: Anonymously

My AC in my 05 Ram was blowing hot air. On 2-25-2015, I saw a coupon on the internet for a AC inspection for $9.99 for BrakeMasters. I live 70 miles from Tucson. We do not have any repair shops where I live. I arrived at BrakeMasters repair shop on 260 W Ina Rd, Tucson Az nd was told that they would inspect my truck. They inspected it for about 1/2 hour and I was told that my vehicle had 2 bad Shrader Valves. I approved a work order for $186.70. They brought my vehicle out and said it was now fixed and was blowing cold air. I returned home. The next day I tried the AC and it was blowing hot air again. I called BrakeMasters shop and reported this. I was informed that I should bring it back for another inspection. Because I live so far away, I could not return until 3-04-2015. When they inspected my vehicle, I was told that now the high side hose was leaking, and was presented with a bill for $248.03. I had a heated discussion about this with the manager whose first name was Brian. I asked why they did not catch the bad hose on the 1st inspection, and he stated that the dye they used would not show a leak for 2 to 5 days. I asked him how did they know the Shrader valves were leaking then on 1st inspection. He did not have an answer for this. I finally signed another work order for $248.03 and the vehicle was finally repaired right on the second attempt. I believe this company does not know what they are doig, and overcharges all their customers when they can. While I was waiting for my vehicle to be repaired, I witnessed several customers complain about similiar treatment. I beleive that the high side hose was probably leaking when I first brought the vehicle to them for repair and it should have been properly repaired then. I should not have been charged for the Shrader valves or the freon, or the labor to fix the first time around. .

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