Since it had been some time since I bought my BMW, I decided to go for its first ‘oil-change session’. There were quite a few mechanics around with a good reputation but since I did not want anything to happen to my car, I decided to go only to an authorized service centre of BMW. It was the first time and since I did not know the exact location of the nearest service centre, I checked online for directions. The nearest one was Braman BMW West Palm Beach. I checked the website online and oil change was listed among the services provided. I was glad and I did not waste any time in scheduling a service appointment. The appointment was scheduled for a week later. After a week, I went down to the place with my BMW.
After meeting the technicians, I stepped aside to let them check the car. I was insisted to go for a full check-up of the car. At the end after a long session of insistence by the staff members, I finally gave in and gave them a nod of agreement. I was told to wait outside for some time by one of the team members. After making me wait for more than 2 hours, I was called in and told that there were quite a few problems with my car. I was told that something was stuck in the AC vent and because of that, there might be some ‘serious’ problems in the future. I was also informed about the slight dent on the rear side of the car and how it looked ‘odd and ugly’. I was warned of the consequences that may arise if I neglected the problems stated. To be honest, after such revelations by experts, I got a bit scared and because of it, I told them to fix all of the problems along with the oil change. I was provided with quite a huge bill. Since I was told that the problems were serious and there was no way around it, I had to pay the full amount. I was given no discount at all. I was told to come after a week to collect my car that would look ‘brand-new’ after the servicing.
A week passed and I went to collect my car. I went in and saw that my car had been serviced. I was told the oil had been changed successfully. To be honest, I did not see much of a change in cooling. The small dent was also visible. When I told the mechanic about this, I was told that it had all been done perfectly. I did not want to argue and thus I took my car and came back home.
My honest review is that even after paying such a humungous amount, no big change was visible to me both in the looks as well the performance. There are far better places than Braman BMW West Palm Beach to take your car to for a servicing. I would recommend you all to consider every other option before choosing the mentioned one.